play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3634587630
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verification will be completed by entering the OTP (One-Time Password) sent to your mobile number. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after waiting, you can initiate a live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, submit your correct KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you can easily access the app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps, and the withdrawal is limited to earnings from gaming activities. You cannot withdraw bonus money. Only the money earned through gaming can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay can extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, don't worry - the funds will be added to your wallet within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Security and convenience are paramount at play exchange. We provide support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that you can manage your funds with ease and tranquility. Our state-of-the-art encryption technology ensures that all transactions are secure, and our dedicated customer support team is available 24/7 to assist with any questions or concerns. We understand the importance of having a seamless and hassle-free experience, which is why we have implemented a variety of deposit and withdrawal options. Whether you prefer to use a credit card, electronic wallet, or cryptocurrency, we have you covered. Our system is designed to be user-friendly, allowing you to easily manage your funds and track your transactions. At play exchange, we take the security of your transactions very seriously. Our encryption technology is of the highest standard, ensuring that all data is protected and secure. We also have a team of experts who are dedicated to monitoring and maintaining the security of our systems, ensuring that your transactions are protected from any potential threats. In addition to our security measures, our customer support team is available 24/7 to assist with any questions or concerns you may have. Whether you need help with a transaction or have a question about our services, our team is here to help. We pride ourselves on providing exceptional customer service, and we are committed to ensuring that you have a positive experience with play exchange. Overall, play exchange is committed to providing a secure, convenient, and hassle-free experience for all of our users. We understand the importance of security and customer support, and we are dedicated to providing the best possible service to our customers.
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